Re-inforce the skills that shift conflict into cohesiveness. Resolve team conflict using the Harvard conflict resolution model over a full or half day. Build dialogue and feedback development through trust and dependency exercises. Accelerate consistent behavioral change with a debrief and action contract. Participants learn how to listen and be heard.

Resolve Team conflict or stress Full or ½ day program Reflecting on the nature of dialogue (emotional triggers) Understand the nature of agreement and ability to co-exist with different perspectives Recognising signals of anxiety and redirecting affect

9.00am	Introductions We reflect on the nature of conflict using the Harvard conflict resolution model. This provides team members with a framework to tackle different topics.
8.45am	Reflection We reflect on the nature of conflict using the Harvard conflict resolution model. This provides team members with a framework to tackle difficult topics.
9.30am	Role Play We take on a role play exercise using the model which gives the team members the opportunity to improve their listening skills, be appropriately assertive but also to search for common ground and be comfortable with different points of view.
10.30am	Morning Tea
11.00am	Buddy Development We undertake buddy development activities on water that develop trust and bonding (shared tasks) between team members.
12.30am	Lunch Including de-brief and reflection.